Core Network Infrastructure & Connectivity

• 10Gbps High-Speed Internet Link: Main campus connection delivering high-bandwidth connectivity for global research and data transfer.

• 100Mbps Dedicated Inter-Campus Link: Direct, secure connection bridging UTMJB and UTMKL for seamless intra-university communication.

• Gigabit Fiber Optic Backbone: Ultra-fast fiber-optic backbone serving main buildings in UTMJB and all buildings in UTMKL.

• Integrated Monitoring & Maintenance: Centralized real-time monitoring system ensuring continuous network performance, management, and proactive maintenance.

Internet Access & Bandwidth Management

• Campus-Wide Internet Access: Reliable internet connectivity tailored for students, faculty, and administrative staff.

• Resident College Connectivity:

  • 2Gbps & 1Gbps Dedicated Links: High-capacity wireless internet provided through UTMWiFi for resident college users.

  • 100Mbps Dedicated Student College Link: Fast, reliable access built to handle residential student demands.

• Bandwidth Allocation & Traffic Shaping: Basic bandwidth shaping policies to ensure fair distribution and optimal network speeds during peak hours.

IP Allocation & Infrastructure Services

• Static/Fixed IP Address Assignment: Managed allocation of fixed IP addresses for critical hardware, including:

  • Wireless Access Points (APs)

  • Network Printers

  • CCTV Security Systems

  • Door Access Systems

  • Physical and Virtual Servers

• ICT for Development & Research: Dedicated network environments and infrastructure tailored to support high-performance computing, data science, and advanced research initiatives.

Operation Hour
Helpdesk: 9.00am to 6.00pm (Sunday - Thursday)

Hotline: 012-302 7900
Live Chat: 9.00am to 6.00pm (Sunday - Thursday)
Email: utmwifi@utm.my (24 Hours)
more details : http://utmwifi.utm.my/ticket/