PIONEERING EXCELLENCE,
DRIVING DIGITAL
Transforming quality and advancing digital services at UTM.
OFFICE OF QUALITY
AND DIGITAL
TRANSFORMATION
The Office of Quality and Digital Transformation is committed to advancing quality, innovation, and digital excellence across UTM. Through strategic initiatives, integrated digital services, and continuous improvement, we strengthen university operations, support academic and research success, and provide an enhanced experience for students and the wider university community.
CENTRES
Centre for Quality & Service Transformation (CSQ)
Coordinating the quality management system, Enterprise Architecture, ISO standards, and service transformation initiatives to strengthen the quality and efficiency of the university’s service delivery.
Centre for Digital Solutions (CDS)
Developing and managing the university’s digital systems and applications to facilitate matters for staff and students, as well as to enhance the efficiency of the university’s daily operations.
Centre for Digital Infrastructure (CDI)
Managing and ensuring the stability of the university’s digital infrastructure to support the smooth running of digital systems and operations.
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Quality & Service Transformation
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High Performance Delivery Management
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UTM Quality Culture Cultivation Management
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Service Quality Management
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Enterprise Architecture Management
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Quality and Risk Management
The Center for Service Quality & Transformation focuses on empowering a culture of excellence through the implementation of High Performance Delivery (HPD), the cultivation of a quality culture, and effective service quality management. At the same time, the center coordinates Enterprise Architecture and manages quality and risk to ensure university service delivery that is integrated, secure, and aligned with strategic goals.
Digital Solutions for UTM
MyUTM Portal is an integrated Single Sign-On platform that provides university members with easy access to digital systems and applications using MyUTMID.
Resources & Management Solutions
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UTMHR 1.0 & UTMHR System
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UTMFin Financial System
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University Strategy System
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Meeting Management System
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UTMSmart Mobile Application
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Internationalisation System
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UTMPayHub Payment System
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Panel Clinic & Health Centre Mgt. System
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Space & Facility Management System
Academic & Students Management Solutions
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UTMACAD Academic System
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Student Financial System
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APEL(C) Accreditation System
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Academic Quality System
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Student Admission System
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UTMSmart Mobile Application
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iConvo Convocation System
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Student Registration System
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Psychological Support System
Research & Grant Management Solutions
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RADIS Research Activity System
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Innovation & Consultancy Management System
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Industry & Community Engagement System
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Laboratory Management System
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Scholarship Directory System
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Journal Publication System
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Non-Journal Publication System
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Collaboration & Agreement Network System
- INATEX Industrial Art & Technology System
Pejabat Kualiti & Transformasi Digital
Blok D07,
Lingkaran Ilmu,
Universiti Teknologi Malaysia (UTM)
81310 Skudai,
Johor Bahru,
Malaysia
Pejabat Kualiti & Transformasi Digital UTM Kuala Lumpur
Universiti Teknologi Malaysia
Jalan Sultan Yahya Petra
54100 Kuala Lumpur, Malaysia
Operating Hours
Mon – Fri: 8:30am – 4:30pm
Break Hours : 1:00pm – 2:00pm (Mon – Thurs)
12:15pm – 2:45pm (Friday)
Sat – Sun: Closed
