Key Features

  • Accesssing to Internet
  • Accesssing to UTMJB
  • Fix IP for Access Point, Printer, CCTV, Door Access
  • ICT for Developement and Research
  • Access to Internet
  • Dedicated Internet Access for Resident College User
  • Access to UTMKL
  • Allocation of Fix/Static IP Address for Access Point, Printer, CCTV, Door Access, Server etc.
  • Internet Bandwidth Allocation
    • 10Gbps link to Internet
    • 100Mbps dedicated link to Student College
    • Gigabits backbone network (through fiber optic) for all building in UTMKL
    • monitoring system to manage and maintenance networking
    • 2Gbps link to Internet
    • 1Gbps link to Internet for Resident College through UTMWiFi
    • 100Mbps link between UTM JB – KL
    • Gigabits backbone network (through fiber optic) for main building in UTM Johor Bahru
    • Basic Internet Bandwidth Shaping

UTMWiFi Helpdesk Centre (UTM JB) Operation Hour

Helpdesk: 9.00am to 6.00pm (Sunday – Thursday)
Hotline: 1-700-81-7822
APPS: UTMSmart or UTMWiFi (24 Hours)
Live Chat: 9.00am to 6.00pm (Sunday – Thursday)
Email: (24 Hours)


The Internet is the global system of interconnected computer networks that use the Internet protocol suite (TCP/IP) to link billions of devices worldwide. It is a network of networks that consists of millions of private, public, academic, business, and government networks of local to global scope, linked by a broad array of electronic, wireless, and optical networking technologies. The Internet carries an extensive range of information resources and services, such as the inter-linked hypertextdocuments and applications of the World Wide Web (WWW), electronic mailvoice over IP telephony, and peer-to-peernetworks for file sharing.


Tools & Technology

CISCO Solutions

Bandwidth Shaping

Digital Care

    UTMDigital JB

    Block D07
    Department of Digital Services
    Universiti Teknologi Malaysia
    81310 UTM Johor Bahru
    Johor Darul Takzim, Malaysia


    Sun – Wed: 8.30am – 4.30pm
    Thursday: 8.30am – 3.00pm
    Friday – Saturday: Closed

    Call (Digital Care)

    (6) 07 553 2136

    Email (Digital Care)

    UTMDigital KL

    Department of Digital Services
    Universiti Teknologi Malaysia
    Jalan Sultan Yahya Petra
    54100 Kuala Lumpur


    Mon – Fri: 8.30am – 4.30pm
    Sat – Sun: Closed

    Call (Digital Care KL)

    (6) 03 2615 4440