The Internet is the global system of interconnected computer networks that use the Internet protocol suite (TCP/IP) to link billions of devices worldwide. It is a network of networks that consists of millions of private, public, academic, business, and government networks of local to global scope, linked by a broad array of electronic, wireless, and optical networking technologies. The Internet carries an extensive range of information resources and services, such as the inter-linked hypertextdocuments and applications of the World Wide Web (WWW), electronic mailvoice over IP telephony, and peer-to-peernetworks for file sharing.


Tools & Technology

CISCO Solutions

Bandwidth Shaping

Key Features

  • Accesssing to Internet
  • Accesssing to UTMJB
  • Fix IP for Access Point, Printer, CCTV, Door Access
  • ICT for Developement and Research
  • Access to Internet
  • Dedicated Internet Access for Resident College User
  • Access to UTMKL
  • Allocation of Fix/Static IP Address for Access Point, Printer, CCTV, Door Access, Server etc.
  • Internet Bandwidth Allocation
    • 10Gbps link to Internet
    • 100Mbps dedicated link to Student College
    • Gigabits backbone network (through fiber optic) for all building in UTMKL
    • monitoring system to manage and maintenance networking
    • 2Gbps link to Internet
    • 1Gbps link to Internet for Resident College through UTMWiFi
    • 100Mbps link between UTM JB – KL
    • Gigabits backbone network (through fiber optic) for main building in UTM Johor Bahru
    • Basic Internet Bandwidth Shaping

UTMWiFi Helpdesk Centre (UTM JB) Operation Hour

Helpdesk: 9.00am to 6.00pm (Sunday – Thursday)
Hotline: 012-302 7900
APPS: UTMSmart or UTMWiFi (24 Hours)
Live Chat: 9.00am to 6.00pm (Sunday – Thursday)
Email: (24 Hours)

Digital Care

    UTMDigital JB

    Block D07
    Department of Digital Services
    Universiti Teknologi Malaysia
    81310 UTM Johor Bahru
    Johor Darul Takzim, Malaysia

    Counter Operating Hours

    Sun – Wed: 8.30am – 4.30pm
    Thurs: 8.30am – 3.00pm
    Break Hours : 1.00pm – 2.00pm
    Fri – Sat: Closed

    Call (Digital Care)

    (6) 07 533 2136

    Email (Digital Care)

    UTMDigital KL

    Department of Digital Services
    Universiti Teknologi Malaysia
    Jalan Sultan Yahya Petra
    54100 Kuala Lumpur

    Counter Operating Hours

    Mon – Fri: 8.30am – 4.30pm
    Break Hours : 1.00pm – 2.00pm (Mon – Thurs)
    12.15pm – 2.45pm (Fri)
    Sat – Sun: Closed

    Call (Digital Care KL)

    (6) 03 4819 9990